Hopper® M12 and M20 FAQs

Does the kangaroo pocket on the new Hopper® M12 soft backpack cool bag have a drain hole?

No. However, the internal corners are rounded for easy cleaning.

Is there a weight capacity for the shoulder straps on the Hopper® M12/M20 backpack cooler?

No, but Hopper® Backpack Coolers have been durability tested, and the shoulder straps will
comfortably carry loaded contents

What's the best ice-to-content ratio on my Hopper® M12/M20 backpack cooler?

For best thermal performance we recommend a 2:1 ice-to-content ratio.

Are there any tips and tricks for breaking in the new Hopper® M12 backpack cooler?

No. Fabrics & construction are the same as Hopper® M20 Soft Backpack Cooler, just new smaller sizes.

Can you store warm contents in the Hopper® M12/M20 backpack cooler?

Yes. The same insulation that keeps the cooler cold also keeps the heat.

How do I locate my registration qr code for the Hopper® M12/M20 backpack cooler?

How do I locate my registration qr code for the Hopper® M12/M20 backpack cooler?

What replacement parts will be available at launch for the new Hopper® M12 backpack cooler?

Replacement parts aren't currently available.

Will the new Hopper® M12 backpack cooler have the same "ammonia" odour thjat customers have referenced from other cool bags?

No. We updated the foam in all of our Cool Bags to remove the “ammonia” odor caused by heat and can be common in enclosed spaces.

Do the new Hopper® cool bags with magshield closure look different in any way or have any differemnce in ice retention?

We have fully encapsulated the magnets within the thermoplastic polyurethane (TPU) strip, so the only visual difference is inside the bag on the backside of the TPU strip. And of course, they have the same legendary ColdCell™ Insulation with closed-cell foam technology to lock the cold in.

What is TPU? Is it a form of PFAS?

TPU is thermoplastic polyurethane and it does not contain per- and polyfluoroalkyl substances (PFAS).

When will the Sidekick Dry® Gera Case be available again?

To stay up to date on product launches, discounts, and promotions, we recommend joining YETI Nation.

Is the strap on the Hopper® M12/M20 backpack cooler removeable?

Nope. The straps are sewn into the backpack cooler and are not removable.

When will the Sidekick Dry® Gera Case be available again?

To stay up to date on product launches, discounts, and promotions, we recommend joining YETI Nation.

Is the strap on the Hopper® M12/M20 backpack cooler removeable?

Nope. The straps are sewn into the backpack cooler and are not removable.

How many bottles of wine does the Hopper® M12/M20 backpack cool bag carry?

The Hopper® M12 can fit up to 5 bottles of wine, and the Hopper® M20 up to 7. They’re also tall enough to fit them standing upright.

Are Hopper® M12/M20 backpack coolers waterproof?

The exterior of all Hopper® Soft Coolers is made with waterproof materials so no worries if you get stuck in a rainstorm or sit it down in the mud.

Will Hopper® M12/M20 backpack coolers float?

Nope. So don't drop it in the deep sea. 

Is the Hopper® M12/M20 backpack cooler TSA co mpatible?

Yes, the M12 and M20 backpack coolers should easily fit into the overhead compartment of most planes but call your airline ahead of time to confirm.

Can I pack the new Hopper® M12 soft cooler with magshield closure with food?

Yes. We recommend using YETI Ice Sheets™ to keep your food cold, safe, and dry.
WARNING: Hopper® Soft Backpack Coolers are not compatible with dry ice. Use of dry ice will cause airtight vessel to explode.